#i dosen't do any wrong but it show : "Unusual activity detectedFree tier usage disabled. We’ve tem

1 messages · Page 1 of 1 (latest)

median vortexBOT
#
AI-generated Answer for daubeo0065

Short answer: this message isn’t about the text you typed. It’s triggered by our abuse-detection system on the free tier, most commonly when multiple free accounts are seen from the same IP address (which can happen on shared networks, mobile carrier CGNAT, or when using a VPN/proxy). Paid accounts aren’t subject to this IP-based check. (help.elevenlabs.io)

What you can do

  • Use a unique, unshared IP: turn off VPN/proxy, try a different network (e.g., switch between home Wi‑Fi and mobile data) so your connection isn’t seen as shared. (help.elevenlabs.io)
  • Upgrade to any paid subscription to remove this limitation. (help.elevenlabs.io)

Note: once a free account is flagged, support can’t re-enable free‑tier access on that IP/account;

rough tinsel
#

i doesn't use VPN/proxy , e.g. , mobile data , i use wifi

median vortexBOT
#
AI-generated Answer for daubeo0065

Under the free tier, our abuse detectors block access when multiple free accounts are seen from the same public IP. This can happen on shared Wi‑Fi (homes, offices, schools) even if you’re not using a VPN/proxy. It’s not a judgment on your text; it’s triggered by IP‑based usage patterns. (help.elevenlabs.io)

What you can do:

  • Upgrade to any paid plan (paid accounts aren’t restricted by these IP checks). (help.elevenlabs.io)
  • Use a unique IP that hasn’t been flagged (e.g., a different network). Note that only one free account per user and IP is allowed. (help.elevenlabs.io)

Once a free account is flagged, support can’t override the restriction. (help.elevenlabs.io)

Sources:
What does "Unusual activity detected. Free Tier usage disabled. If you are using proxy/VPN you might need to purchase a paid plan to not trigger our abuse detectors" mean? – ElevenLabs
What does "Unusual activity detected. Free Tier usage disabled. If you are using proxy/VPN you might need to purchase a paid plan to not trigger our abuse detectors" mean? – ElevenLabs
What does "Unusual activity detected. Free Tier usage disabled. If you are using proxy/VPN you might need to purchase a paid plan to not trigger our abuse detectors" mean? – ElevenLabs
What does "Unusual activity detected. Free Tier usage disabled. If you are using proxy/VPN you might need to purchase a paid plan to not trigger our abuse detectors" mean? – ElevenLabs

rough tinsel
#

i dosen't do any wrong thing like you say

median vortexBOT
#
AI-generated Answer for daubeo0065

You didn’t necessarily do anything wrong. That message is triggered by our automated abuse checks on the free tier, most often when multiple free accounts are seen from the same IP address (e.g., shared Wi‑Fi, school/office networks, carrier‑grade NAT on mobile, or a VPN). It’s not a personal accusation—just an IP‑based safeguard. (help.elevenlabs.io)

What you can do:

  • Use a unique IP that hasn’t been flagged (i.e., a different network/IP). (help.elevenlabs.io)
  • Upgrade to any paid plan; paid accounts aren’t restricted by these IP checks. (help.elevenlabs.io)

For context, we only allow one free account per user and per IP, which is why shared connections can trigger the block. (help.elevenlabs.io)

Sources:
What does "Unusual activity detected. Free Tier usage disabled. If you are using proxy/VPN you might need to purchase a paid plan to not trigger our abuse detectors" mean? – ElevenLabs
What does "Unusual activity detected. Free Tier usage disabled. If you are using proxy/VPN you might need to purchase a paid plan to not trigger our abuse detectors" mean? – ElevenLabs
What does "Unusual activity detected. Free Tier usage disabled. If you are using proxy/VPN you might need to purchase a paid plan to not trigger our abuse detectors" mean? – ElevenLabs
Can users have more than one account? – ElevenLabs

rough tinsel
#

i use only a acount in only 1 IP

median vortexBOT
#
AI-generated Answer for daubeo0065

Understood. Even if you personally use only one account on one IP, our free‑tier abuse detectors can disable access when they see unusual activity from your public IP—most commonly multiple free accounts on the same IP, but also shared networks (home/office/school), VPN/proxy use, or ISP/mobile IP pools. This doesn’t necessarily mean you did anything wrong. (help.elevenlabs.io)

Key policy: only one free account per user and IP is allowed. (help.elevenlabs.io)

What you can do:

  • Use a unique, unflagged IP (for example, a different network). (help.elevenlabs.io)
  • Upgrade to any paid plan; paid accounts aren’t subject to this IP-based check. (help.elevenlabs.io)

Note: Once a free account/IP is flagged, Support can’t manually remove the restriction. If you still need assistance for other issues, you can reach Support via the help center. (help.elevenlabs.io)

Sources:
What does "Unusual activity detected. Free Tier usage disabled. If you are using proxy/VPN you might need to purchase a paid plan to not trigger our abuse detectors" mean? – ElevenLabs
Can users have more than one account? – ElevenLabs
What does "Unusual activity detected. Free Tier usage disabled. If you are using proxy/VPN you might need to purchase a paid plan to not trigger our abuse detectors" mean? – ElevenLabs
What does "Unusual activity detected. Free Tier usage disabled. If you are using proxy/VPN you might need to purchase a paid plan to not trigger our abuse detectors" mean? – ElevenLabs
What does "Unusual activity detected. Free Tier usage disabled. If you are using proxy/VPN you might need to purchase a paid plan to not trigger our abuse detectors" mean? – ElevenLabs

rough tinsel
#

i' m not share any IP