#I've used elevenlabs on the creator plan for a week, and would like to upgrade to pro now. How woul

1 messages · Page 1 of 1 (latest)

candid wigeonBOT
#
AI-generated Answer for soundofmusso
  • If you upgrade from Creator to Pro mid-cycle, you are charged the Pro plan price immediately and a new billing cycle starts at that moment. Any unused Creator credits are added to your new Pro quota. (help.elevenlabs.io)
  • If you have usage-based billing enabled and there’s any outstanding usage balance, that balance is charged at the time you upgrade (in addition to the Pro plan charge). (help.elevenlabs.io)
  • Regular monthly credit rollover (up to 2× your monthly quota) only applies when you stay on the same plan; during an upgrade, the unused credits are specifically added to the new plan’s quota as noted above. (help.elevenlabs.io)

Sources:
What happens to my credits when I upgrade or downgrade my subscription? – ElevenLabs
What is usage based billing? – ElevenLabs
How does credit rollover work? – ElevenLabs

dry gale
#

If I started my creator plan on 11.1 and upgrade to my pro plan now, will I be billed the difference, with my plan renewing on 12.1? Or as I am upgrading to pro today, on 11.10, will I be billed the full amount for pro, with my plan renewing a month from this point on?