Hi,

[leaden loom]

Hey, yeap it should be. possible, During an active conversation, your agent can call webhook tools, and those webhooks receive conversation_id as a system variable

{
"type": "webhook",
"name": "notify_during_call",
"url": "https://your-server.com/during-call-webhook",
"method": "POST",
"body": {
"conversation_id": "{{system__conversation_id}}",
"agent_id": "{{system__agent_id}}",
"caller_id": "{{system__caller_id}}",
"call_duration": "{{system__call_duration_secs}}",
"custom_data": "{{user_name}}"
}
}