#How to change the tone of Transfer to number to client_message?

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cobalt lotusBOT
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AI-generated Answer for carolyn_41665

Short answer: there’s no tone parameter on transfer_to_number.client_message. It’s just the text that will be spoken, using the agent’s configured voice and voice settings. To change how it sounds, change the agent’s voice or its voice settings; then the same client_message will be delivered in that new tone.

What you can do

  • Edit the client_message text itself (wording/phrasing) when calling the transfer_to_number tool. (elevenlabs.io)
  • Change the agent’s voice or adjust its voice settings (stability, similarity, style, speed). You can do this in the dashboard or via API:
    • POST /v1/voices/:voice_id/settings/edit with fields such as stability, similarity_boost, style, speed. Lower stability tends to be more expressive; speed changes pacing. (elevenlabs.io)
  • Use the documented voice-design guidance to tune perceived tone (e.g., lower stability for more emotional delivery; adjust speed around 0.9–1.1x for natural conversations). (elevenlabs.io)

Reference for the transfer tool (parameters include client_message and agent_message, but no tone field): (elevenlabs.io)

If you need a different tone only during transfer, the docs don’t expose per-message voice settings for client_message; you’d need to change the agent’s voice/settings globally or rephrase the text. (elevenlabs.io)

Sources:
Transfer to human | ElevenLabs Documentation
Edit voice settings | ElevenLabs Documentation
ElevenLabs Agents voice design guide | ElevenLabs Documentation
Transfer to human | ElevenLabs Documentation
Transfer to human | ElevenLabs Documentation

clear sigil
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I have adjusted the tone within my agent, but still sounds robotic