#Error message: "File exceeds maximum allowed size of 3072 MBs" on much shorter file

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raw canopyBOT
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AI-generated Answer for ssaue_19420

Short answer
That error string matches the Speech-to-Text “Create transcript” endpoint’s hard limit for direct file uploads: the file field in a multipart/form-data request must be under 3.0 GB (≈3072 MB). If you’re instead sending cloud_storage_url, that path has a lower 2 GB limit. (elevenlabs.io)

What to check

  • Confirm which product/endpoint you’re calling and how you’re supplying the media:
    • Speech-to-Text (STT), multipart file upload: file < 3.0 GB. (elevenlabs.io)
    • STT, cloud_storage_url (S3/R2/GCS URL): file < 2.0 GB. (elevenlabs.io)
    • Dubbing in the web app: 500 MB and 45 minutes per clip; Dubbing API allows up to 1 GB and ~2.5 hours. (elevenlabs.io)
    • Voice Isolator in the web app: up to 500 MB or 1 hour. (help.elevenlabs.io)
    • Voice Changer (voice conversion) input duration: up to 5 minutes. (help.elevenlabs.io)

If your file is “much shorter” but you still see 3072 MB:

  • Make sure you’re using the expected request shape: the STT endpoint “expects a multipart form” and you must provide exactly one of file or cloud_storage_url. Mixing both can cause validation errors. Use the API reference “Try it” to verify the same file succeeds. (elevenlabs.io)

If you share which endpoint you called, whether you used file or cloud_storage_url, and the exact file size on disk, I can advise precisely against the documented limits above. (elevenlabs.io)

Sources:
Create transcript | ElevenLabs Documentation
Create transcript | ElevenLabs Documentation
Create transcript | ElevenLabs Documentation
Overview - ElevenLabs
What is the maximum size of file I can upload for Voice Isolator? – ElevenLabs
What is the max input length when using Voice Changer? – ElevenLabs
Create transcript | ElevenLabs Documentation
Create transcript | ElevenLabs Documentation

tiny crow
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I am using STT cloud_storage_url. The file is 80 Mbytes