#Hello, I used sound effect generation and got a few files, but when I play them back I get this lou

1 messages · Page 1 of 1 (latest)

quartz elmBOT
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AI-generated Answer for gladius0008

Short answer: This isn’t a documented/known behavior in our Sound Effects docs or Help Center. I can’t confirm a specific cause from official sources. Here are the checks that are supported by our documentation:

  • Check the file format you’re playing. Sound effects are delivered as MP3 by default; for non-looping effects you can download WAV at 48 kHz. Test the WAV export to see if the issue persists. (elevenlabs.io)
  • If you’re trying to loop ambience, use the looping option—looping effects are designed to play without a perceptible start/end point. (elevenlabs.io)
  • Verify your playback pipeline handles the exported sample rates and formats listed in our supported formats article (e.g., MP3 and WAV, plus sample-rate details). (help.elevenlabs.io)

If the static occurs both in our web preview and after download, please share a couple of example files with Support so we can investigate. You can contact us via the Help Center form. (help.elevenlabs.io)

If you can, let me know:

  • Does it happen in the ElevenLabs preview, or only after download?
  • MP3 or WAV? Looping enabled or not?
  • Which player/DAW and OS?

Sources:
Sound effects | ElevenLabs Documentation
Sound effects | ElevenLabs Documentation
What audio formats do you support? – ElevenLabs
How can I contact support? – ElevenLabs

abstract solstice
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Only after download and it doesn't happen with all generations, just specific prompt (monster foot thud/stomp sounds), both MP3 and Wav downloads, looping disabled