#I am not able to verify my student id for the student pack of elevenlabs

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supple patrolBOT
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AI-generated Answer for harshlo

Here’s how student verification for ElevenLabs works and what to check if it fails, based on our official docs:

What’s required

  • Start from the ElevenLabs Students page and click “Claim free plan,” then follow the instructions on the Student Pack site. (elevenlabs.io)
  • Your ElevenLabs account email must match your school‑issued address (e.g., .edu or equivalent). (elevenlabs.io)
  • Eligibility: currently enrolled students; 18+ for ElevenLabs (16+ for ElevenReader); offer is for new users; availability can depend on your school’s domain. (elevenlabs.io)

If verification doesn’t work

  • Make sure you’re signing in to ElevenLabs with the same school email you’re verifying. If you created your account with an email/password, you can change the account email in Settings → Change Email. Note: if you signed up with Google or Apple SSO, the email can’t be changed. (help.elevenlabs.io)
  • If your school domain isn’t recognized or you still can’t verify, contact support:
    • Use the “reach out to support here” link in the FAQ on the Students page. (elevenlabs.io)
    • Or submit a ticket via the Help Centre request form. (help.elevenlabs.io)

Also note

  • The student discount is only for new users; existing paid subscriptions aren’t refundable under this offer. (elevenlabs.io)

If you share what error you’re seeing (and which email you used), I can point you to the exact next step.

Sources:
ElevenLabs for Students | ElevenLabs
ElevenLabs for Students | ElevenLabs
ElevenLabs for Students | ElevenLabs
How do I change my email? – ElevenLabs
ElevenLabs for Students | ElevenLabs
Submit a request – ElevenLabs
ElevenLabs for Students | ElevenLabs

sour blade
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I am not able to input my phone number to receive the verification code

supple patrolBOT
#
AI-generated Answer for harshlo

Thanks for reaching out. A few things to check based on our docs:

  • If you’re enabling 2FA: Go to My Account > Settings > Add Two‑Factor Authentication, then enter your phone number in international format and verify via the SMS code. (help.elevenlabs.io)
  • If you’re trying to access the Student offer: Start the verification from the Students page by clicking “Claim free plan” and follow the on‑screen steps. The FAQ notes your ElevenLabs account email must match your school‑issued email. (elevenlabs.io)
  • If the phone input field won’t accept input or the UI seems stuck: The help center suggests trying the flow from a different browser or computer, and contacting Support via the help center form if issues persist. (help.elevenlabs.io)

If you can share whether this is for 2FA or for the Student verification flow, I can point you to the exact page.

Sources:
How do I add two-factor authentication (2FA) to my account? – ElevenLabs
ElevenLabs for Students | ElevenLabs
Why am I not receiving a verification email? – ElevenLabs

sour blade
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tried with different browsers as well as incognito mode