If the OTP is part of the “Claim free plan” flow (it redirects to the AI Student Pack site), that verification is handled by a third‑party. ElevenLabs can’t troubleshoot third‑party OTP delivery—please retry via the “Claim free plan” button and contact the Student Pack provider if the code still doesn’t arrive. Also ensure the ElevenLabs account you’re using has your school-issued email (e.g., .edu), which is required for eligibility. (elevenlabs.io, help.elevenlabs.io)
If the code you’re missing is an ElevenLabs account verification email, check your spam folder, and if you still can’t find it, contact ElevenLabs Support to have your account verified manually. You can also try creating/logging in from a different browser or computer. (help.elevenlabs.io)
If the code is an SMS for ElevenLabs two‑factor authentication, confirm your phone number is entered in full international format and then request the code again. (help.elevenlabs.io)
Notes:
The student offer must be started from the official Students page (“Claim free plan”), and your ElevenLabs account email must match your valid school email; if you’re unable to verify eligibility, use the support link provided on that page. (elevenlabs.io)
crystal glen
covert stirrup