#I can`t verify my phone number for the AI Student pack. What do I do?

1 messages · Page 1 of 1 (latest)

jovial sealBOT
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AI-generated Answer for leon_fischer_66704

Short answer: use the official Students page to start verification, and if it fails (including the phone step), contact ElevenLabs Support with details so they can assist.

What to do:

  • Start from ElevenLabs for Students and click “Claim free plan.” Ensure the email on your ElevenLabs account matches your school-issued email (e.g., .edu). The offer is for new users (18+ for ElevenLabs; 16+ for ElevenReader) and availability can depend on your school’s domain. If you can’t verify, the page directs you to reach out to support. (elevenlabs.io)
  • If the Student Pack site won’t accept your phone number, submit a ticket via the Help Centre contact form and include: your ElevenLabs account email (school address), the phone number you tried, your school domain, and screenshots/error text from the failed verification. (help.elevenlabs.io)

References:

  • ElevenLabs for Students (eligibility, how to verify, and what to do if verification fails). (elevenlabs.io)
  • How to contact ElevenLabs Support (official contact form). (help.elevenlabs.io)

Sources:
ElevenLabs for Students | ElevenLabs
How can I contact support? – ElevenLabs
ElevenLabs for Students | ElevenLabs
How can I contact support? – ElevenLabs

flint terrace
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Same here