#I am having this error while downloading converstaion: **Audio file not available for this conversa

1 messages · Page 1 of 1 (latest)

cobalt apexBOT
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AI-generated Answer for baymurat1

This issue might occur due to temporary server delays or other factors affecting the download process. Here are a few steps you can try to improve the situation:

  1. Retry the Download: Since it works after several attempts, continue retrying after a short interval.

  2. Check Volume Normalization: Open the project, click the cogwheel icon in the upper-right corner, go to the "Export" tab, and turn off "Volume Normalization" if it's enabled. Then try downloading again.

  3. Download as ZIP: If the issue persists, try downloading the project as a ZIP file instead of using the standard download option.

  4. Clear Cache and Cookies: Ensure your browser cache and cookies are cleared, and try again.

  5. Use a Different Browser or Device: Sometimes, switching to another browser or device can resolve the issue.

If the problem continues despite these steps, please provide additional details, such as a screenshot of the error or a screen recording with network data, and contact our support team for further assistance. You can submit a ticket through our Help Center.

signal slate
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This is full error: Failed to download (404): {"detail":{"status":"missing_conversation_audio","message":"Audio file not available for this conversation."}}