#LOG video endpoint returned 404 on attempt 4/5 LOG Waiting 16000ms before retry (exponential bac

1 messages · Page 1 of 1 (latest)

timid hawkBOT
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AI-generated Answer for jayswet

The issue you're encountering with video retrievals failing while audio retrievals succeed is likely due to the limitations of the API endpoints for Dubbing Studio projects. Based on the information available:

  1. Video Retrieval for Dubbing Studio Projects: The API endpoint for retrieving dubbed videos may not currently support edited Dubbing Studio projects. This is a known limitation, as the API endpoints for downloading dubbed content are primarily designed for automatic dubs, not for projects created or edited in the Dubbing Studio.

  2. Audio Retrieval Success: The audio retrieval endpoint works because it supports automatic dubs and may also handle simpler cases where the dubbed audio is directly available without requiring additional processing or rendering.

Workaround

If you're working with a Dubbing Studio project, the best option for downloading the dubbed video is through the ElevenLabs website. Here’s how you can do it:

  1. Open the Dubbing Studio project from your Dubbing page.
  2. Click Export.
  3. Select the desired language for export.
  4. Choose the "MP4 (Video)" option.
  5. Click Export and wait for the process to complete.
  6. Once the export is ready, it will appear in the list, and you can click Download to retrieve the video.

Additional Notes

  • If you need programmatic access to video retrieval for Dubbing Studio projects, this functionality may only be available to Enterprise customers. You can explore the Enterprise plan for more advanced features.
  • Ensure that the dubbing process is fully completed before attempting to retrieve the video. You can verify the status using the appropriate API endpoint.

Let me know if you need further clarification!

pseudo estuary
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this is for an automatic dub through the API, there has to be another reason why its not working