#how can i send credits to another account?

1 messages · Page 1 of 1 (latest)

strong warrenBOT
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AI-generated Answer for gammie12

It is not possible to transfer credits between accounts. If you have unused credits on an account you wish to close, you can use them before canceling the subscription. Alternatively, if you are within 14 days of the payment being processed and have not used any credits, you may request a refund by contacting the customer support team.

night maple
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no, i dont have enough voice sloths im my creator plan, and i dont have enough money to upgrade my plan...so i'm asking if i were to creat a new account, can i transfert somme credit of my curent plan to the new one?

strong warrenBOT
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AI-generated Answer for gammie12

Unfortunately, credits cannot be transferred between accounts. If you are considering creating a new account, you would need to use the credits on your current account before closing it. Alternatively, if you have not used any credits and are within 14 days of payment, you may be eligible for a refund by canceling your subscription.

If you have further questions or need assistance, feel free to reach out to the support team.

night maple
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u dont get my point, transfert my demand to a human, and ask him if 11labs could add this feature (credit transfert or add more sloth to premium tier)