#You have reached your maximum amount of custom voices (164 / 160). You can upgrade your subscriptio

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tight pawnBOT
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AI-generated Answer for jiatong7426

It seems you've reached the maximum number of custom voices allowed for your current subscription tier. The Voice Library has a limit on the number of custom voices you can maintain, which varies depending on your subscription level.

To address this situation, you have a few options:

  1. Upgrade your subscription: You can increase your custom voice limit by upgrading to a higher subscription tier. This will allow you to create and maintain more custom voices. You can explore different subscription options on the Pricing Page.

  2. Delete existing voices: If you don't want to upgrade, you can make room for new voices by deleting some of your existing custom voices. This will free up slots for new voice creations.

  3. Manage your voice operations: Each subscription tier has a monthly limit on voice operations (creating or editing voices). These limits reset with your billing cycle. Here's a breakdown of the monthly voice operation limits for different tiers:

    • Free: 55
    • Starter: 65
    • Creator: 95
    • Pro: 290
    • Scale: 1040
    • Business: 1040

You can check your current usage and limits in the Usage Analytics section of your account.

For regular text-to-speech operations that don't involve creating or editing custom voices, you should still be able to use the system within your subscription's character limits. If you need further assistance or have questions about upgrading your subscription, please don't hesitate to reach out to our customer support team.

rancid vigil
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I'm currently using normal TTS, not with voice related actions. Why I still cannot use the service with prompting out the notation above

tight pawnBOT
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AI-generated Answer for jiatong7426

The message you're seeing indicates that you've exceeded the limit for custom voices on your current subscription plan. Even if you're not actively using voice-related actions, the system still enforces the limit on the number of custom voices stored in your account. This includes designed voices, voice clones (both professional and instant), and professional voice clones added from the Voice Library.

To resolve this, you can either:

  1. Delete some existing voices: Navigate to the "Personal" or "Community" tab in your Voice Library, click "View" on the voice you want to remove, and then select "Delete." This will free up slots for new voices or allow you to continue using the service without restrictions.

  2. Upgrade your subscription: If you need to keep all your current voices, you can upgrade your plan to increase the custom voice limit.

Let me know if you need further clarification!

rancid vigil
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Can you provide me an option to remove voices directly from api?