#My free acc has been disabled for no reason, I just had the acc for a couple a days and didn’t abus

1 messages · Page 1 of 1 (latest)

void vergeBOT
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AI-generated Answer for ikeusfav

Free accounts can be disabled for several reasons, even if you didn’t intentionally violate any rules. This typically happens due to system limitations designed to prevent misuse, such as creating multiple accounts. Some possible reasons include:

  • Sharing an IP address with another account (e.g., in a household, school, or office).
  • Using a VPN or mobile network that assigns temporary IP addresses, which may overlap with flagged accounts.

Unfortunately, once a free account is flagged, it cannot be reinstated. However, there are two ways to avoid this issue:

  1. Purchase a subscription: Paid plans, starting at $5 for the Starter tier, are not affected by these restrictions.
  2. Use a unique IP address: Ensure you’re using an IP that hasn’t been flagged by the system.

If you have further questions, feel free to reach out to the support team.

amber fractal
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How I can see the IP please

void vergeBOT
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AI-generated Answer for ikeusfav

If your free account has been disabled, it is likely due to your IP address being flagged by the system. This can happen for reasons such as sharing an IP with others who have created accounts, using a VPN, or being on a mobile network with dynamic IPs. Unfortunately, flagged accounts cannot be reactivated.

To resolve this, you have two options:

  1. Upgrade to a paid subscription: Paid accounts are not subject to IP flagging. Subscriptions start at $5/month.
  2. Use a unique IP address: Try accessing the platform from an IP that hasn’t been flagged.

To check your current IP address, you can use online tools like "What is my IP" in a search engine, or visit websites like https://whatismyipaddress.com/. If your IP address is dynamic or shared, you may need to contact your Internet Service Provider for assistance.

amber fractal
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Si there’s nothing I can do abt it even if it wasn’t my fault ?