#Why my ai agent has higher latency when contact answers the phone?

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compact muskBOT
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AI-generated Answer for .medox6

The content provided does not include specific information about why your AI agent might experience higher latency when a contact answers the phone. Latency issues can depend on various factors, such as server location, network conditions, or the integration setup.

If you are experiencing latency issues, you might want to check the following:

  1. Server Location: Ensure that the servers hosting your AI agent are geographically close to your target audience to minimize latency.
  2. Network Conditions: Verify the stability and speed of your internet connection.
  3. Integration Setup: Test the agent directly on the platform (e.g., via the website) to determine if the issue is related to the phone call integration or the agent itself.

If the issue persists, you may need to provide more details, such as call IDs or logs, to your support team for further investigation.

rugged quarry
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When using elevenlabs website agent it has a normal latency, but when triggering outbound call via Zadarma sip trunk, latency becomes a real problem