#I pressed button to export and downloaded the file. but the file is just loud noises

1 messages · Page 1 of 1 (latest)

unborn blazeBOT
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AI-generated Answer for klyd_kurehands

If the exported file contains loud noises, it might be related to the "Volume Normalization" setting in your project. To address this, follow these steps:

  1. Open the project you want to export.
  2. Click the cogwheel icon in the upper-right corner.
  3. Navigate to the "Export" tab.
  4. Check if the "Volume Normalization" option is enabled. If it is, try turning it off and exporting the file again.

This adjustment often resolves issues with audio quality during export. Let me know if you need further assistance!

worldly folio
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there is no volume normalizatin optoin

unborn blazeBOT
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AI-generated Answer for klyd_kurehands

If you're experiencing issues with the exported file being just loud noises, and you don't see a "Volume Normalization" option, it might be due to a different issue. Here are a few steps you can try:

  1. Check Project Settings: Ensure that all settings are correctly configured in your project. Sometimes, incorrect settings can lead to unexpected audio output.

  2. Re-export the File: Try exporting the file again to see if the issue persists. Occasionally, re-exporting can resolve temporary glitches.

  3. Review Audio Settings: Double-check any audio settings or effects applied to the project that might affect the output.

If these steps don't resolve the issue, please reach out to our support team for further assistance. They can help diagnose the problem more thoroughly.

worldly folio
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those option didn't solve the problem please connect me with customer service

unborn blazeBOT
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AI-generated Answer for klyd_kurehands

I understand you're experiencing issues with exporting your audio file, and the result is just loud noises. I'm sorry to hear you're facing this problem. Since the volume normalization option didn't solve the issue, and you've requested to connect with customer service, I'd be happy to guide you on how to reach out to our support team directly.

To get in touch with our customer support team for personalized assistance, please use our ticket form. They'll be able to investigate your specific case and provide more tailored solutions.

In the meantime, here are a few quick suggestions that might help:

  1. Try creating a small test project with a different voice to see if the issue persists.
  2. Ensure your text input doesn't contain any unusual characters or formatting that could affect the audio output.
  3. If possible, try exporting the project on a different device or browser to rule out any local issues.

If none of these steps work, don't worry. Our support team will be able to look into your account and project details to help resolve the issue. They may ask for more information or samples to better understand and address the problem.

worldly folio
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Well, exporting as WAV didn't work exporting as MP3 woirked