#Why isn’t the voice sample search working right now?In the past, I used to search using a voice sa
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If the voice sample search feature is not working as expected, there are a few things to check:
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Audio Quality: Ensure the uploaded audio sample contains only the spoken voice, with no background noise or music. If the audio is not clean, the AI may struggle to find accurate matches. You can use the Voice Isolator to extract the voice before uploading. Keep in mind that using the isolator incurs a cost of 1000 characters per minute of audio.
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Public Voice Library: The search feature only provides results from the public Voice Library. It does not include custom voices or voices from other sources.
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Technical Issues: If the feature consistently fails to provide accurate results, it could be a temporary technical issue. You may want to try again later or contact the ElevenLabs support team for further assistance.
If others are experiencing similar issues, it’s possible there’s a broader problem with the platform. You can submit a ticket through the Help Center to report the issue and get more specific guidance.