#Failed Business Upgrade – Please Reset so I Can Switch to Scale PlanHello Eleven Labs Support,I

1 messages · Page 1 of 1 (latest)

odd fernBOT
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AI-generated Answer for sirdeadlysin

To address your situation, you will need to cancel the pending Business upgrade. Once the Business subscription is canceled, you should be able to subscribe to the Scale plan from your Subscription page. Unfortunately, I can't assist with canceling or resetting subscriptions directly, so please reach out to our customer support team for further assistance.

Regarding your question about splitting the payment for the Business plan into two separate transactions, this isn't typically supported. For specific payment arrangements, it's best to discuss this directly with our billing team through customer support.

loud nacelle
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how to reach out to customer support team