#I am unable to download audio I just created. I also cannot get the “app” to generate a link as an

1 messages · Page 1 of 1 (latest)

umbral mapleBOT
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AI-generated Answer for jiminem.

If you're unable to download audio you created, here are some steps you can try:

  1. Browser Compatibility: Use a different browser, such as Chrome or Firefox, as some browsers may have compatibility issues.
  2. Clear Cache: Press Ctrl + F5 to clear your browser's cache and refresh the page.
  3. Disable Extensions: Temporarily disable ad-blockers or pop-up blockers, as they might interfere with the download process.
  4. History Tab: Check the History tab in the Text-to-Speech feature to see if the audio is accessible there.

If the issue persists, you can try recording the problem using a tool like Jam.dev to capture network data and share it with the support team for further investigation. This will help identify the root cause.

Regarding generating a link as an alternative, ElevenLabs does not currently support generating direct download links for audio files. If you need further assistance, please reach out to the support team through the ticket form.

mighty mural
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I am trying to do this on an iPhone. Does this help clarify the issue?