#How i can pay aditionnal credit

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heavy vigilBOT
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AI-generated Answer for alexvgprime

To purchase additional credits, you can do so directly through your ElevenLabs account. Here's how:

  1. Go to the Subscription Page: Visit this link to access your subscription settings.

  2. Select Additional Credits: On the subscription page, you'll find options to buy extra character credits. Choose the amount you need.

  3. Complete Payment: Follow the prompts to complete the payment process.

If you encounter any issues or need further assistance, feel free to reach out to the customer support team through the ticket form.

manic path
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I just find how to do

heavy vigilBOT
#
AI-generated Answer for alexvgprime

To purchase additional credits, you can enable usage billing if you're on a plan higher than the Starter tier (Creator, Pro, Scale, or Business). This feature allows you to pay for extra credits once your monthly quota is depleted.

To enable usage-based billing:

  1. Visit your Subscription page.
  2. Toggle the option for usage-based billing.

Additional credits will be billed at the end of your billing cycle or when your outstanding balance exceeds twice your subscription price. If you're on the Starter plan, you'll need to upgrade to at least the Creator plan to access this feature.

manic path
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I've lost my backup sentence for remove 2FA

heavy vigilBOT
#
AI-generated Answer for alexvgprime

If you've lost your backup code for removing Two-Factor Authentication (2FA), you will need to verify your identity to proceed. Please provide the following details to the support team:

  1. The email address associated with your account.
  2. The date of your last payment.
  3. The full name on the payment card.
  4. The last four digits of the payment card.
  5. Your billing address.

Once this information is verified, the support team can assist in removing 2FA from your account. If you need further help, please contact the support team directly through the ticket form.