#This conversation failed with the following reason:Unexpected error in websocket endpoint: Expect

1 messages · Page 1 of 1 (latest)

shrewd trellisBOT
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AI-generated Answer for saadyfernando

The error message you're encountering suggests an issue with the WebSocket connection setup. Here are a few steps you can take to troubleshoot and resolve this issue:

  1. Endpoint Configuration: Ensure that the WebSocket URL is correctly set to use wss:// for secure connections. Double-check that the endpoint is not mistakenly set to http://.

  2. WebSocket Protocol: Verify that your WebSocket implementation is correctly handling the ASGI messages. The error indicates that the server is expecting a "websocket.send" or "websocket.close" message but received a "websocket.accept" instead. This might be due to a misconfiguration in your WebSocket handling logic.

  3. Code Review: Review your code to ensure that the WebSocket connection is being established and managed correctly. Make sure that the correct methods and configurations are being used for establishing a WebSocket connection.

  4. SDK Documentation: Refer to the SDK documentation for guidance on the correct methods and configurations for WebSocket connections.

If the issue persists, consider providing specific details about your setup and relevant code snippets for further assistance.

torpid shore
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But this error message appears on the elevenlabs platform

shrewd trellisBOT
#
AI-generated Answer for saadyfernando

The error message you're encountering suggests an issue with the WebSocket connection setup. Here are a few steps you can take to troubleshoot this:

  1. Endpoint Configuration: Ensure that the WebSocket URL is correctly set to use wss://. The URL should look like this: wss://api.elevenlabs.io/v1/convai/conversation?agent_id=<your-agent-id>.

  2. Code Review: Double-check your code to ensure that the endpoint is not mistakenly set to http:// instead of wss://.

  3. SDK Documentation: Refer to the SDK documentation to verify the correct methods and configurations for establishing a WebSocket connection.

If the issue persists, consider providing specific details about your setup and relevant code snippets for further assistance.

torpid shore