#Is it possible to silent the tranfert in multiagent conversational ai

1 messages · Page 1 of 1 (latest)

marsh solsticeBOT
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AI-generated Answer for stan6232

I apologize, but I don't have enough specific information to answer your question about silencing transfers in multiagent conversational AI systems. The provided context doesn't cover that particular functionality.

However, I can share some related information about call transfers in AI agent systems:

Sending calls through or transferring calls is possible when using ElevenLabs' AI agent integrated with Twilio. You can set up the AI to recognize when a caller requests to speak with a human agent, either through voice commands or by pressing a specific number. This requires some custom coding and configuration using Twilio's APIs and SDKs to manage the call transfer process.

If you need more details about implementing silent transfers or specific multiagent setups, I'd recommend reaching out to ElevenLabs' support team directly. They may be able to provide more tailored guidance for your use case or point you to relevant documentation.

cinder hazel
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my problem is when it switch from an agent to an another a voice indicate this switch