#Im using the IOS app and every-time I try to open this large file it just says error and reconnect

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night tigerBOT
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AI-generated Answer for noctaryn

If you're encountering an error when trying to open a large file in the iOS app, and the message suggests reconnecting to the internet despite having a stable connection, here are a few steps you can try:

  1. Check File Format: Ensure the file format is supported by the app. Currently, formats like .doc and .docx are not supported, but .txt, .pdf, and .epub should work.

  2. Switch to Wi-Fi: If you're using mobile data, try connecting to a Wi-Fi network and attempt to open the file again.

  3. File Size: Large files may sometimes cause issues. If possible, try splitting the file into smaller sections and uploading them individually.

  4. App Version: Ensure you're using the latest version of the app. Updating the app can resolve compatibility or performance issues.

  5. Device Compatibility: Verify that your device is not jailbroken or running custom ROMs, as these setups are not supported.

If the issue persists, you can share the file with the support team for further investigation. They may be able to test the file and identify the problem.

round flint
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How do I split them

night tigerBOT
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AI-generated Answer for noctaryn

If you're encountering issues with uploading large files, splitting the file into smaller sections might help resolve the problem. You can do this by converting the file into a format like .txt or .PDF and then manually dividing the content into smaller files. Here's how you can do it:

  1. Convert the File: If your file is in .epub format, try converting it to .txt or `.PDF using a file converter tool.

  2. Split the Content:

    • For .txt files: Open the file in a text editor (e.g., Notepad or any text editing app) and copy sections of the text into separate files.
    • For .PDF files: Use a PDF editor to extract specific pages or sections into new, smaller PDF files.

  3. Upload Smaller Files: Once you've split the file, try uploading the smaller sections individually to the app.

If the issue persists, ensure the files don't contain complex formatting or graphics, as these can sometimes cause errors during processing. Let me know if you need further assistance!

round flint
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What pdf editor on website

night tigerBOT
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AI-generated Answer for noctaryn

The provided content does not mention specific PDF editors tools available on a website. However, to address issues with paragraph formatting when uploading PDFs, you can try these methods:

  1. Convert the PDF to HTML or EPUB: This helps preserve the original formatting and avoids breaking paragraphs into smaller lines.

  2. Use Google Docs:

    • Import the PDF into Google Docs.
    • Copy the text from the document.
    • Delete the original text and use "Paste without formatting" to reintegrate the text.
    • Export the document as a PDF again before uploading.

These steps should help resolve formatting issues. Let me know if you need further clarification!

round flint
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How to edit epub