#Hello, im trying to clone my voice, im stucked at the verification, it wont regonize me, so i wante

1 messages · Page 1 of 1 (latest)

raven flameBOT
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AI-generated Answer for sander9208

I understand you're having trouble with the voice cloning process, particularly at the verification stage. It's frustrating when things don't work as expected, so let's try to address your concerns.

Unfortunately, once you've submitted a voice for verification, you can't go back to the previous stages or delete the pending voice. This is a limitation of the current system to ensure the integrity of the verification process.

Here are a few suggestions that might help:

  1. Wait for the verification process to complete. It can take some time, depending on various factors.

  2. If your voice is rejected, you'll be able to start over with new samples.

  3. If you're still having issues, it's best to contact our support team. They can look into your specific case and potentially help you reset the process.

For future reference, it's important to ensure your voice samples are clear, consistent, and meet our guidelines before submitting for verification. This can help avoid issues during the verification process.

If you need further assistance or want to discuss your specific situation, please reach out to our customer support team through the ticket form: https://help.elevenlabs.io/hc/en-us/requests/new?ticket_form_id=13145996177937

They'll be able to provide more personalized help and potentially assist with resetting your voice cloning process if necessary.

zenith pumice
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I want to upload new samplse who do i go back from voice verification

raven flameBOT
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AI-generated Answer for sander9208

I understand you're having trouble with the voice cloning process, particularly at the verification stage. Let's see how we can help you with this situation.

First, it's important to note that typically, Professional Voice Clones cannot be edited. To change the samples, they must be deleted and recreated. However, we usually don't allow the deletion of a Professional Voice Clone until it has been verified.

Given your situation, here's what we can do:

  1. I can reset your verification attempts for you. This will allow you to try the verification process again without having to delete your current voice clone.

  2. If you still can't verify after the reset, we can make an exception and delete the unverified voice for you. This will allow you to start the process over and upload new samples.

To ensure a successful verification process next time, here are some tips:

  • Make sure you're in a quiet environment with no background noise.
  • Use the same microphone you used for your original samples.
  • Speak in a tone similar to the samples you provided.
  • Read the text displayed on the screen accurately, without repeating or adding extra words.
  • Click the stop button immediately after reading to avoid recording extra noise.

If you'd like to proceed with deleting your current unverified voice and starting over, please let me know, and I can arrange for that to be done.

Remember, when you create a new voice clone, try to upload at least 2 hours of high-quality, professional-sounding audio without any background noise or excessive room reverb. The audio should have only a single speaker, no music playing, and minimal pauses.

Is there anything else you'd like me to clarify or help with regarding this process?

zenith pumice
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I want to leave step 3 and go to step 2