#I uploaded file voice but it still Processing samples, from this early morning to now about 5 hours

1 messages · Page 1 of 1 (latest)

terse umbraBOT
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AI-generated Answer for goo_go0

The processing time for voice samples can vary, but 5 hours is longer than usual. Here are a few steps you can try to resolve the issue:

  1. Check File Size: If the files you uploaded are very large, it might cause delays. Consider reducing the file size or splitting the audio into smaller files.

  2. Ensure Stable Internet: A slow or unstable internet connection can interfere with the upload and processing. Make sure your connection is stable.

  3. Clear Browser Cache and Cookies: Sometimes, clearing your browser's cache and cookies can help. You can do this through your browser settings or by pressing CTRL + F5.

  4. Try a Different Browser: Switching to another browser can help rule out browser-specific issues.

  5. Restart the Process: If the issue persists, you might want to delete the current upload and try re-uploading the files.

If none of these steps resolve the issue, please contact the support team directly for further assistance. You can submit a ticket through the Help Center.

south rivet
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Does file train estimate 3 hours, ~300mb large?

terse umbraBOT
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AI-generated Answer for goo_go0

Uploads typically time out after one hour, so if your file has been stuck processing for over five hours, it’s likely an issue with the upload. For better results, try uploading smaller files in MP3 format, converted to mono, with a total duration of around two hours or less. This can help avoid extended processing times.

If the issue persists, you may need to delete the existing voice and recreate it with the desired files. Let me know if you need further clarification or assistance!

south rivet
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Is labels necessary 5/5? I put 1/5