#The dubbing translations are stuck at "separating" in the process. What should I do?

1 messages · Page 1 of 1 (latest)

amber depotBOT
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AI-generated Answer for thekidtchallaxd

If your dubbing translations are stuck at "separating" and not completing, you can try the following steps:

  1. Switch to a different browser to see if the issue resolves. Ensure that ad-blockers or pop-up blockers are disabled during the process.

  2. Check that your internet connection is stable while the dubbing is being processed.

  3. Try uploading the video directly from platforms like YouTube instead of using a local file.

If the issue persists, you can reach out to the support team with details of the problem, including screenshots or error messages, for further assistance.

sinful sage
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its still stuck on seperating

amber depotBOT
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AI-generated Answer for thekidtchallaxd

If your dubbing translations are stuck at "parating," it could be due to a temporary issue or a problem with the file you're processing. Here are a few steps you can try:

  1. Refresh the Page: Sometimes, refreshing the browser can resolve minor glitches.

  2. Check File Compatibility: Ensure the file you're uploading meets the requirements for dubbing. For example, verify the format, size, and quality of the audio or video file.

  3. Retry the Process: Cancel the current operation and try uploading the file again.

  4. Clear Cache: Clear your browser's cache and cookies, then log back into your ElevenLabs account.

  5. Use a Different Browser: If the issue persists, try using a different browser to see if it resolves the problem.

If none of these steps work, please reach out to our customer support team by submitting a ticket through the Help Center. Include details about the issue, such as the file type, size, and any error messages you may have encountered. They’ll assist you further.

sinful sage
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there are a lot voices speaking in the video want to dub should i leave it on detect