#What happens if my conversationally I receives more calls than the limit in a widget format in a we

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clever valleyBOT
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AI-generated Answer for osilvamind

If your conversational AI receives more calls than the concurrency limit for your subscription plan, you may encounter an error. Specifically, you could see the "too_many_concurrent_requests" message, which indicates that the number of simultaneous requests has exceeded the allowed limit for your plan.

Here are the concurrency limits for each plan:

  • Free: 2
  • Starter: 3
  • Creator: 5
  • Pro: 10
  • Scale: 15
  • Business: 15

If you expect a high volume of simultaneous users, you might want to consider upgrading to a higher plan or exploring the Enterprise tier, which can provide customized solutions for larger-scale use cases. Additionally, using the API instead of the widget might offer more flexibility for handling such scenarios.

Let me know if you need further clarification!

eager forge
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How to implement access system to manage excess calls

clever valleyBOT
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AI-generated Answer for osilvamind

The provided content does not specify what happens if your Conversational AI agent receives more calls than a limit or how to implement an access system to manage excess calls.

However, you can consider implementing a queueing system or limiting access through custom logic on your website. For example, you could use the Allowlist feature in the Security tab of your agent settings to restrict access to specific domains. Additionally, you might explore using dynamic variables or overrides to manage user interactions more effectively.

If you need further assistance, you may want to explore the widget customization guide or contact the support team for more tailored advice.

eager forge
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what if 1000 customers call my AI widget in my website

clever valleyBOT
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AI-generated Answer for osilvamind

If your conversational AI widget receives more calls than the limit, system will not be able to process all requests simultaneously. The limit for simultaneous calls depends on your subscription tier. For high-demand use cases, such as handling thousands of users simultaneously, you may need to consider upgrading to the Enterprise tier, which is designed for larger-scale operations. You can explore this option by contacting the Enterprise team.

To manage excess calls, you could implement an access system that queues incoming requests. This ensures that calls are processed in order and within the allowed limit. Alternatively, you might consider using the API for more flexibility in handling large-scale operations, as it allows for custom solutions tailored to your needs.

eager forge
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how to use the API to handle much more call simultaneosly

clever valleyBOT
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AI-generated Answer for osilvamind

The widget format for conversational agents has limitations on the number of simultaneous calls it can handle. If you expect a high volume of calls, such as 1,000 customers calling your AI widget at the same time, you may need to consider scaling your solution using the API or upgrading to the Enterprise tier for better concurrency support.

To manage excess calls effectively, you can:

  1. Use the API: The API provides more flexibility and scalability compared to the widget. It allows you to handle larger volumes of simultaneous calls by integrating the conversational agent directly into your backend systems. You can find more details about the API in the API References.

  2. Upgrade to Enterprise Tier: The Enterprise tier is designed for high-demand use cases and can support thousands of simultaneous calls. You can contact the Enterprise Team for more information on scaling your solution at Enterprise Team.

  3. Implement a Queue System: If you are using the widget, you can implement a queue system on your website to manage excess calls. This ensures that calls are handled sequentially or based on priority, preventing overload.

  4. Optimize Resource Allocation: Use server-side tools or middleware to distribute calls across multiple agents or servers, ensuring efficient handling of high traffic.

For further assistance or to explore scaling options, you can reach out to the Enterprise Team directly.

eager forge
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What if I use twillio calls is there a limit?