Hi ! I'm facing issue regarding speech to text transcription for "@" symbol while transcripting ema | ElevenLabs | Page 1

stray heartBOT Mar 4, 2025, 2:10 PM

#

AI-generated Answer for romain_55790

The AI may struggle to accurately transcribe or vocalize certain symbols like "@" in email addresses. To improve clarity, it is recommended to spell out these elements explicitly in your input text. For example, instead of using "@", you can write "at" to ensure it is pronounced correctly.

Additionally, you can try breaking the text into smaller segments or using phonetic spelling to guide the AI's pronunciation. If the issue persists, you may want to test different voices or settings to find one that handles symbols better.

If you need further assistance, please provide more details about the voice and settings you are using, or reach out to the customer support team for troubleshooting.

peak zinc Mar 4, 2025, 2:12 PM

#

I need the agent be able to recognize the @ symbol when I'm speaking to him using the french word "arobase" for the mail transcription. How can I solve this issue ? Does the doctionary helps with this ?

stray heartBOT Mar 4, 2025, 2:12 PM

#

AI-generated Answer for romain_55790

The AI voice feature may struggle to accurately vocalize certain symbols like "@" in email addresses. To improve clarity, it is recommended to spell out these elements explicitly when speaking. For example, you could say "arobase" clearly in French to help the system recognize it better. Avoid relying on symbols directly, as they may not be processed correctly.

If this issue persists, you might consider reaching out to ElevenLabs support using the email associated with your account for further assistance.

peak zinc Mar 4, 2025, 2:19 PM

#

how to use dictionary ?

#Hi ! I'm facing issue regarding speech to text transcription for "@" symbol while transcripting ema