#I just implemented signed url for my custom server, but now i don't hear anything from twilio. It w

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golden nestBOT
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AI-generated Answer for samuelpjackson

If you're using a signed URL for your custom server and experiencing issues with Twilio, there are a few things you can check:

  1. Verify the Signed URL: Ensure that the signed URL is correctly generated and includes all necessary parameters. The URL must securely communicate with the ElevenLabs API using your API key, as outlined in the WebSocket documentation.

  2. Server Configuration: Double-check that your server is properly configured to handle requests from the signed URL. Ensure that the server is online and accessible.

  3. Twilio Configuration: Confirm that the Twilio webhook is pointing to the correct signed URL. If the URL is incorrect or inaccessible, Twilio won't be able to connect.

  4. Logs and Debugging: Check your server logs to see if any requests are being received from Twilio. If no requests are logged, the issue might be with the URL or Twilio's configuration.

  5. Audio Format: Ensure that the audio format being used is compatible with Twilio. For example, Twilio often requires ulaw_8000 format for proper playback.

If you've verified all the above and the issue persists, you may need to provide more details about your setup or logs to identify the problem further.

dim wave
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all of the above checks out, but im not getting any audio from elevenlabs