#Is it possible to use the Conversational AI feature with multiple speakers joining a session?
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Yes, the Conversational AI feature supports multiple users interacting with the same agent simultaneously. However, performance may vary depending on the complexity of the conversations and the use case.If you're experiencing issues, such as interruptions or slow responses, it could be related to the platform's turn-taking logic or speech-to-text functionality. These features prioritize processing the most recent interaction, which means speaking again before the agent finishes responding might interrupt its reply and start a new one.
For optimal performance, ensure proper setup and test the feature under your expected conditions. If you encounter any issues, you can report them for further investigation.
great how do two remote users join the same session?