AI-generated Answer for borja_08472
It seems like the issue might be related to how the end_call tool is being implemented or triggered. Based on similar cases, here are a few suggestions to address this:
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Delay Before Ending the Call: Implement a slight delay (1-2 seconds) before executing the end_call event. This ensures that the final phrase, such as "Goodbye," is sent and processed before the call ends.
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Natural Call Conclusion: Allow the AI agent to naturally conclude the call instead of forcing the end_call tool. This can create a smoother experience for the user.
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Tool Invocation Behavior: If the tool is being invoked but causing issues (e.g., audio being sent after the tool is triggered), it might be worth reviewing the tool's setup. Ensure that the tool is configured correctly and that no conflicting events are being triggered.
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Upcoming End Conversation Tool: If you're using a custom tool for ending the conversation, note that ElevenLabs is launching its own end conversation tool. This should simplify the process and avoid backend complications. It might be worth waiting for this feature if it's available soon.
If the issue persists, you may want to share more details about your setup, such as the tool configuration or logs, to help identify the root cause.
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