#Hi Team - i have some credits left to use - can i still use them if i do not renew my subscription?

1 messages · Page 1 of 1 (latest)

safe sparrowBOT
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AI-generated Answer for anamikavarun

If you do not renew your subscription, your account will move to the free tier at the end of your current billing cycle. Unfortunately, any remaining credits will not carry over or be available once your plan is downgraded. To retain and use your leftover credits, you would need to maintain an active subscription.

For more details, you can refer to how credit rollover works. Let me know if you have further questions!

nimble cave
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what is generate stale audio

safe sparrowBOT
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AI-generated Answer for anamikavarun

The "Generate Stale Audio" feature is used in the Voiceover Studio to regenerate audio for clips that have not yet been updated with the latest settings or changes. When you click the "Generate Stale Audio" button, it processes all stale audio segments for the currently selected language, ensuring they are updated.

If you want to maintain the exact length of the existing audio while regenerating, you can use the "Generate Audio Fixed Duration" option by right-clicking on the clip. However, this may result in audio that sounds unnatural if the clip's length doesn't match the natural pacing of the voice. Keep in mind that fixed duration is not the default setting, so it must be applied manually for each clip.

nimble cave
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how to know increase/decrease speed of audio

safe sparrowBOT
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AI-generated Answer for anamikavarun

Currently, there is no built-in feature in ElevenLabs to adjust the speed of generated audio during the creation process. However, you can modify the speed afterward using third-party audio editing software. This allows you to increase or decrease the playback speed as needed.

The team is considering adding a native speed adjustment feature in the future, but there is no timeline for its release yet.

nimble cave
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If i do not renew subscription can i still download my old audio

safe sparrowBOT
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AI-generated Answer for anamikavarun

No, you cannot download your old audio files without an active subscription. To access and download previously generated audio files, you need to re-subscribe to a plan that provides access to those files, such as the Creator plan or higher.

nimble cave
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at what time does the subscription reset

safe sparrowBOT
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AI-generated Answer for anamikavarun

If you do not renew your subscription, you will lose access to the platform's features, including downloading previously generated audio. To ensure continued access, it's recommended to maintain an active subscription.

Regarding subscription resets, the timing depends on your specific billing cycle. For example:

  • Subscriptions may reset on a specific day of the month, such as the 11th at 11:22 AM UTC or the 13th around 5 PM UTC, depending on your account.
  • It may take a few hours after the renewal for credits or features to update.

You can check your renewal date and manage your subscription on the Subscription Page.

nimble cave
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so if my billing says 4th february as reset date - till what time I have

safe sparrowBOT
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AI-generated Answer for anamikavarun

If your billing reset date is February 4th, your subscription and credits will typically reset on that day. The exact time depends on your local time zone and the system's processing schedule. Based on the examples provided:

  • For one user, the reset occurred at 18:38 local time.
  • For another, it was around 5 PM UTC, with a few hours' delay possible.

You can check your specific reset time by reviewing the "manage billing info" section on the Subscription Page. If you're still unsure, feel free to reach out for clarification.

nimble cave
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does adding a line give a pause in the generated audio

safe sparrowBOT
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AI-generated Answer for anamikavarun

Adding a line break in the text does not create a pause in the generated audio. To introduce pauses, you can use specific methods:

  1. Break Tags: Use the syntax <break time="1.5s"> to create a natural pause. The time can be adjusted up to 3 seconds. For example:

    "Give me one second to think about it." <break time="1.0s"> "Yes, that would work."

  2. Punctuation Alternatives: You can use dashes (- or —) or ellipses (...) to create pauses. These methods are less consistent but can work in some cases:

    • Example with dashes: "It - is - getting late."
    • Example with ellipses: "I... yeah, I guess so."

For more consistent results, the <break> tag is recommended. However, avoid excessive use of break tags, as it may cause instability in the audio output.

nimble cave
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does it work in projects

safe sparrowBOT
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AI-generated Answer for anamikavarun

Yes, adding a line break in the text typically introduces a pause in the generated audio. This functionality also works within the Projects feature, allowing you to control the pacing of your audio output.

nimble cave
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when i click on convert project do all chapters get converted to a single audio file