AI-generated Answer for mikey1980_50835
If you're experiencing issues uploading files for Instant Voice Cloning, here are some steps to troubleshoot:
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File Format and Quality: Ensure your audio files are in MP3 format with a bitrate of 192kbps or higher. Files with unsupported formats or low quality may cause errors.
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File Size and Duration: Avoid uploading files longer than 3 hours. Splitting longer files into shorter segments of around 30 minutes can improve the upload process.
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Single Speaker and Clean Audio: The audio should feature a single speaker without background noise, music, or excessive reverb. Any external sounds could interfere with the AI's processing.
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Existing Professional Voice Clone: If you already have a verified Professional Voice Clone, you can only have one active voice at a time. Delete the existing voice in the 'My Voices' section before creating a new one.
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Error Messages: If you encounter specific errors like "internal server error 500," or a yellow error icon, hover over the icon for details or retry the upload after addressing the issue.
If the problem persists, consider providing a screen recording of the upload process for further investigation. Let us know if you need additional assistance!
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