#How can I get the phone number or caller id of the caller in the conversation history?

1 messages · Page 1 of 1 (latest)

hearty sageBOT
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AI-generated Answer for shrey8362

Currently, it's not possible to directly forward the caller ID from Twilio to the conversational AI agent. However, our team is working on a feature that will enable this functionality in the near future. For now, you can retrieve phone number details by using the API to get phone numbers associated with your agents. You can use the get_phone_number method with the appropriate phone_number_id to access this information programmatically.

shadow sundial
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Is there a human i can contact?