#are credits refunded for failed audio dubs?
1 messages · Page 1 of 1 (latest)
Yes, credits are typically refunded for failed dubbing attempts. If you encounter issues with your dubbing process, it's advisable to wait until your billing cycle renews and your credits reset before trying again. If the problem persists, refrain from deleting the dubbing attempt to allow for further investigation.
how can i report a failed dubbing?
If you experience a failed dubbing, you can report it by providing details such as the Dub ID and any relevant information about the issue. This will help the support team address the problem more effectively. If the issue persists, you may also consider enabling the Dubbing Studio for better control over the process. If you need further assistance, please open a ticket via the ticket form.
where do i find the dubbing id?