#Dear ElevenLabs Support Team,I hope this message finds you well. I have a Starter subscription wi

1 messages · Page 1 of 1 (latest)

dim sonnetBOT
#
AI-generated Answer for romandem

Hi Roman,

Thank you for reaching out. Unfortunately, if your account was set up using Google Sign-in, it's not possible to change the password directly on our website. The authentication method is linked to your Google account, and changes need to be made through Google.

As for transferring your subscription to another account, this isn't directly supported. However, you can create a new account with an email and password and manage your subscription from there. Please note that if you delete your current account, you won't be able to reuse the same email.

If you need further assistance or have any other questions, please feel free to let us know.

Best regards,
ElevenLabs Support Team

zinc gazelle
#

Thank you for your response. However, I am a bit unclear about what you mean by:

"However, you can create a new account with an email and password and manage your subscription from there."

Does this mean that I can create a new account using the same email associated with my Google account but with a different password, and the subscription will still be active on this newly created account?

I would greatly appreciate it if you could clarify this for me. Thank you for your assistance!