#hi we have Pro subs and created a Pro Voice Clone

1 messages · Page 1 of 1 (latest)

grizzled parcelBOT
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AI-generated Answer for tcr.jorge

To use your Professional Voice Clone, you need to be on the Creator tier or higher. If you have a Pro subscription, you should have access to this feature. Keep in mind that if you cancel or downgrade your subscription, the clone will remain on your account but will be unusable until you upgrade again. If you have any further questions or need assistance, feel free to reach out.

worldly creek
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hi were getting the below while generating audio in Project, we are using PRO subscription

grizzled parcelBOT
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AI-generated Answer for tcr.jorge

It seems like you're experiencing an issue while generating audio in the Project module with a Pro subscription. Here are a few steps you can try to resolve the issue:

  1. Check Text Length: Ensure that the text you are trying to generate is within the character limits for your subscription plan. If the text is too long, consider breaking it into smaller segments.

  2. Browser Issues: Sometimes, browser-related issues can cause problems. Try clearing your browser's cache and cookies or switching to a different browser.

  3. Model Selection: Verify that you are using the correct model for your needs. If you encounter an error message related to model selection, try switching models and then switching back.

  4. Quota and Credits: Double-check that you have sufficient credits and that your quota has not been exceeded.

If these steps do not resolve the issue, please consider reaching out to our support team by opening a ticket through the ticket form for further assistance.

worldly creek
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how the credit usage limit is being computed?