#what is the use of phone number in conversation ai ui tab of elvenlabs

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stone ferryBOT
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AI-generated Answer for supriya_06985

In the ElevenLabs Conversational AI UI, phone numbers are used to integrate with phone call functionalities. You can retrieve all phone numbers associated with your account using the API endpoint. This requires an API key, which you can find under the 'Profile' tab on the website. The integration typically involves using a provider like Twilio to manage phone calls.

For more technical details, you can refer to the Get Phone Numbers documentation.

cyan crown
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can we extract call sid if added phone number to the agent

stone ferryBOT
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AI-generated Answer for supriya_06985

Currently, extracting the call SID directly from the Conversational AI agent is not supported. The platform does not allow for real-time data access or command execution directly from user interactions. If you have further questions or need assistance with specific use cases, feel free to ask!

cyan crown
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than i dont understand why to use phone number, we can extract it using websocket in api