AI-generated Answer for maru_nyan
Please ensure that you have submitted your refund request through the appropriate support channel. If you have already done so and haven't received a response, I recommend checking your spam or junk email folder, as sometimes replies can end up there.
If you still don't find any response, please open a new ticket using the ticket form and provide details about your previous request. The support team will assist you as soon as possible.
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