My creator plan is about to end but i haven't used any of the creditswill credits be removed after | ElevenLabs | Page 1

wraith heathBOT Dec 15, 2024, 4:19 AM

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AI-generated Answer for kreatorprime

Once your Creator plan ends, any unused credits will not carry over unless you renew or stay subscribed to the same plan. If you downgrade or cancel your subscription, the credits will be lost.

tacit creek Dec 15, 2024, 4:19 AM

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what if i don't upgrade after the end date will the remaining credits stay or dissappear?

wraith heathBOT Dec 15, 2024, 4:19 AM

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AI-generated Answer for kreatorprime

If you don't upgrade after your Creator Plan ends, your account will move to the free plan, and any unused credits will be lost. Credits only roll over if you remain on the same plan or upgrade. It's recommended to use all remaining credits before your subscription expires.

tacit creek Dec 15, 2024, 4:20 AM

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how do i extent date, is there any way?

wraith heathBOT Dec 15, 2024, 4:20 AM

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AI-generated Answer for kreatorprime

Unfortunately, extensions on expiring credits are typically not offered. If you don't upgrade or continue with the same plan, any remaining credits will not carry over and will be lost. If you have any further questions or need assistance, feel free to reach out.

tacit creek Dec 15, 2024, 5:44 AM

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can i share my credits?

wraith heathBOT Dec 15, 2024, 5:44 AM

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AI-generated Answer for kreatorprime

Credits from your subscription will not carry over if you cancel or downgrade your plan. If your Creator plan ends and you do not upgrade or renew, any remaining credits will be lost.

Unfortunately, there is no option to extend the expiration date of your credits. Additionally, credits cannot be shared with other accounts.

tacit creek Dec 15, 2024, 5:45 AM

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how about sharing it with a friend

wraith heathBOT Dec 15, 2024, 5:45 AM

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AI-generated Answer for kreatorprime

Currently, there is no option to share credits with others. Credits are tied to your account and cannot be transferred or shared with another user.

tacit creek Dec 15, 2024, 4:31 PM

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my eleven labs creator subscription is about to end but i want to save my remaining credits and i want to get the subscription again to save my credits how do i do that?

wraith heathBOT Dec 15, 2024, 4:31 PM

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AI-generated Answer for kreatorprime

If your subscription is about to end and you want to save your remaining credits, you can resubscribe to the Creator plan. By doing so, you can request a one-time gift of 100,000 unused credits from your previous subscription. You can resubscribe at any time from the Subscription page. Make sure to reference your ticket number when requesting the credits.

tacit creek Dec 15, 2024, 4:33 PM

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i don't know how to do it because i can only see
cancel subscription option in subscriptions

wraith heathBOT Dec 15, 2024, 4:33 PM

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AI-generated Answer for kreatorprime

To save your remaining credits, you can resubscribe to the Creator plan. Once you do, you can request a one-time gift of 100,000 unused credits from your previous subscription. You can resubscribe at any time from the Subscription page. Make sure to reference your ticket number when requesting the credits. If you need further assistance, please open a ticket via the ticket form.

tacit creek Dec 15, 2024, 4:46 PM

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should i unsubscribe and then subscribe again?

wraith heathBOT Dec 15, 2024, 4:46 PM

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AI-generated Answer for kreatorprime

If your Creator plan is about to end and you want to save your remaining credits, it's important to maintain an active subscription. Unused credits can roll over up to twice your usual credit quota if you keep your subscription active.

If you cancel your subscription, any unused credits will be lost at the end of the billing cycle. Instead of unsubscribing, you should let your subscription renew automatically to retain your credits. If you need further assistance with managing your subscription, please reach out to customer support.

tacit creek Dec 15, 2024, 4:47 PM

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how to renew it

wraith heathBOT Dec 15, 2024, 4:47 PM

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AI-generated Answer for kreatorprime

Your subscription will automatically renew at the end of the billing cycle, and your credits will roll over if you maintain an active subscription. If you cancel your subscription, any unused credits will not roll over. To ensure your credits are saved, you should allow the subscription to renew automatically. If you have further questions or need assistance, feel free to ask.

tacit creek Dec 15, 2024, 4:47 PM

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i want to renew it right now

wraith heathBOT Dec 15, 2024, 4:47 PM

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AI-generated Answer for kreatorprime

To renew your subscription, you don't need to unsubscribe. Your subscription will automatically renew at the end of the current billing cycle. If you want to ensure continuous access and save your remaining credits, simply allow the subscription to renew automatically. If you have further questions or need assistance, feel free to ask.

tacit creek Dec 15, 2024, 4:48 PM

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i freezed my card. should i unfreez it for this?

wraith heathBOT Dec 15, 2024, 4:48 PM

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AI-generated Answer for kreatorprime

To renew your subscription and ensure you retain your credits, you should unfreeze your card to allow the payment to process. Once your payment is successful, your subscription will renew, and you can continue using your credits. If you have any issues with the payment or need further assistance, please open a ticket via the ticket form.

tacit creek Dec 15, 2024, 4:54 PM

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how to allow subscription to renew automatically

#My creator plan is about to end but i haven't used any of the creditswill credits be removed after