Why when I use the Elevenlabs webhook to connect to a Make automation, it only works 50% of the tim | ElevenLabs | Page 1

night gullBOT Dec 11, 2024, 5:16 PM

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AI-generated Answer for realdebest_91144

The issue you're experiencing might be related to the limitations imposed on free tier accounts, which can affect the reliability of connections when using shared IP addresses. This can happen if multiple users on the same network have ElevenLabs accounts, leading to errors like 401 or 404.

To improve the reliability of your webhook connections, consider the following options:

Upgrade to a Paid Subscription: This will prevent such errors and provide additional features.
Use a Unique, Unflagged IP Address: This can help bypass the limitations associated with shared IP addresses.

If the problem persists, ensure that your API key is correctly set up and that there are no issues with the authorization header. If you need further assistance, please provide more details about the specific errors or issues you're encountering.

drifting raven Dec 11, 2024, 5:18 PM

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I work with a paid subscription at Elevenlabs

night gullBOT Dec 11, 2024, 5:18 PM

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AI-generated Answer for realdebest_91144

The issue you're experiencing with the ElevenLabs webhook and Make.com might be related to shared IP addresses. Make.com uses a common IP among its users, which can lead to detection of unusual activity and result in errors. This is a known limitation when using shared services.

Since you have a paid subscription, this should generally prevent such errors. However, if the problem persists, consider checking if there are any network configurations or other shared services that might be affecting the connection. If the issue continues, you might want to reach out to support for further assistance.

drifting raven Dec 11, 2024, 5:21 PM

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How can I reach out the support for further assistance?

night gullBOT Dec 11, 2024, 5:21 PM

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AI-generated Answer for realdebest_91144

You can contact ElevenLabs support by submitting a ticket through the Help Center. Make sure to use the email address associated with your ElevenLabs account to ensure your inquiry is properly tagged. You can also join the ElevenLabs community on Discord if you have API questions or want to connect with others.

drifting raven Dec 11, 2024, 5:22 PM

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How can I submitting a ticket through the Help Center? Can you give me a link?

#Why when I use the Elevenlabs webhook to connect to a Make automation, it only works 50% of the tim