#Context for Twilio calls
inner skiff
Would calling external tools (such as your db) with a incoming phone number as an id suffice?
brittle void
yeah i think so. I have a supabase db working and a tool setup to call it. But i haven't figured out how the agent would be able to "know" the phone number that called (my agent has a phone number that might have 2-5 people calling it at once, so would need to differentiate between inbound caller phone numbers)
brittle void
@inner skiff any luck? I had another question also: is it possible to use conversation overrides with the twilio integration for conversational ai? I assume that would involve the JavaScript SDK. I am just using the default boilerplate node.js with twilio but wanted to see if I could customize it. (For example to pass the current date or current phone number to the agent)
inner skiff
Yes I think if you do not use the native integration, you can pass that information in via the client_initiation_overrides_data