#Hi. I have added a professional voice clone to my library, but I am not seeing this voice available

1 messages · Page 1 of 1 (latest)

gusty tundraBOT
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AI-generated Answer for jackwood_27652

If you're unable to see your professional voice clone when requesting /voices, here are a few steps you can try:

  1. Verification: Ensure that your voice clone has been properly verified. Verification issues can prevent the voice from being available.

  2. Session Refresh: You've already tried logging out and back in, which is a good step to refresh your session.

  3. Voice Status: Double-check that the voice is not disabled or removed from your library.

If these steps don't resolve the issue, please reach out for further assistance.

left crown
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How can I ensure that the voice clone has been properly verified?

gusty tundraBOT
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AI-generated Answer for jackwood_27652

To ensure that your Professional Voice Clone has been properly verified, follow these steps:

  1. Access the Voicelab Page: Go to the Voicelab page and select your professional voice clone.

  2. Verification Process: Click on the "view" button to access the details sidebar, then click on the "click to verify" button located at the top right corner of the sidebar.

  3. Environment and Equipment: Make sure you are in a quiet environment, disable any additional microphones, and test your microphone using the "record audio" function on the speech-to-speech tool.

  4. Recording Quality: Ensure the recorded audio matches the quality and sound of the original audio uploaded for cloning, avoiding background noise. Adjust your microphone settings for better volume and clarity, and speak closer to the microphone.

  5. Reading the Text: Carefully read the text displayed on the screen, matching it exactly without repeating, and try to read in a tone similar to your sample recordings.

If you continue to experience issues, feel free to reach out for further assistance.

left crown
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Where is the voicelab page?

gusty tundraBOT
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AI-generated Answer for jackwood_27652

You can access the VoiceLab page by visiting this link. Here, you can manage your voice clones and create new ones. If you have any further questions, feel free to reach out for assistance.

left crown
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When i am viewing the voice, there is no "click to verify" button

gusty tundraBOT
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AI-generated Answer for jackwood_27652

If you don't see the "click to verify" button, please ensure you are on the correct Voicelab page and have selected your professional voice clone. If the button is still missing, try the following steps:

  1. Confirm you are using the correct email associated with your account.
  2. Try accessing the page using a different web browser or device.
  3. Ensure your browser has microphone access enabled.

If the issue persists, consider sharing a screenshot for further assistance or reach out to support for help.

left crown
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For whatever reason, the voice that I have cloned appears when using a newly generated "user" API key, but it does not appear for my existing workspace API keys. Why is that?