#Hi. I'm having problems in the new V2
1 messages · Page 1 of 1 (latest)
Hey, we're looking into it, I understand it happens when you press play in the player?
Yep.👍
What's the browser that you are using?
Have tried it in both Firefox and Chrome.
Does it work when you download the file from generation history?
Yes! Strangely enough, in Firefox, I can download the file, and it is not 0 bytes, and play! (This is on my main desktop PC, which I use mostly.) However, working in Chrome, I still can't even open my projects there at all. It has a different name now: 1731408632989-L7nDL14LDxFnKz9ehpBS(1).mp3, but it works correctly! (yeah!) Normal downloads from the player still give me the, ElevenLabs_2024-11-12T10_50_32_Synthesized.mp3, that are 0 bytes and cannot be played as there are nothing, it's empty. Thanks for the help so far. I hope we get to a solution because projects are the main reason I'm using ElevenLabs, and I see the old one is not available anymore... Hope to hear from you again.👍
What's happening on the Chrome? Does the browser crash, or is it just loading indifenitely? If it doesn't load for you, you should be able use legacy editor while we work out why it doesn't load for you.