#hi getting this from the api, was working til today body: { detail: { status: 'user_not

1 messages · Page 1 of 1 (latest)

thin minnowBOT
#
AI-generated Answer for niluk

The error message you're encountering indicates that the user ID provided in the API request is not recognized. This could happen if the user ID is incorrect or if there have been changes to the account associated with that ID.

Here are a few steps you can take to resolve this issue:

  1. Verify User ID: Double-check the user ID you are using in your API request to ensure it is correct.

  2. Account Changes: Consider if there have been any recent changes to your account that might affect the user ID.

  3. API Key: Ensure that your API key is set correctly. Use "xi-api-key" with no typos when setting your API key.

If the issue persists, please open a ticket via the ticket form for further assistance.

fickle grail
#

yeah I updated the api key and it's still giving me this

{
"detail": {
"status": "user_not_found",
"message": "The user with id C0diWoevFVS5qln5i4af4Nr65Hn2 was not found."
}
}

thin minnowBOT
#
AI-generated Answer for niluk

The "user not found" error typically occurs due to an incorrect email address or password. Please verify that both are entered correctly. If necessary, you can reset the password using the 'Forgot Password' link. If the issue persists, please follow up for further assistance.

fickle grail
#

I am using api though, why would that matter