#I have a payable account but i can't have access with the message "Unusual activity detected". Plea

1 messages · Page 1 of 1 (latest)

jovial zenithBOT
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AI-generated Answer for ricardoborges0748

The message "Unusual activity detected. Free Tier usage disabled" usually appears when the system has detected more than one free account on the same IP address. This doesn't necessarily mean that you have multiple accounts. It could also mean that you are using a VPN and have shared the same IP as someone else who has an account. It could also mean that someone in your household, school, or office has also created a free account, or that you might be using a mobile network where each device is assigned a temporary IP address from a pool of available addresses which can cause these types of issues.

There are two ways that you can avoid this message:

  1. Buy a subscription: All paid subscriptions are immune to this error as it is only triggered on free tiers. The Starter tier is only $5, providing you with additional features compared to the free tier.
  2. Use a unique IP: You can still use a unique IP that has not been flagged by the abuse system, which will again circumvent this issue.

Unfortunately, once the account has been flagged, there is nothing that can be done to unflag it.

grand wedge
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Hi

jovial zenithBOT
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AI-generated Answer for ricardoborges0748

The message "Unusual activity detected. Free Tier usage disabled" usually appears when the system has detected unusual activity on your account. This could mean that it has detected more than one free account on the same IP address. It could also mean that you are using a VPN and have shared the same IP as someone else who has an account. Another possibility is that someone in your household, school, or office has also created a free account, or that you might be using a mobile network where each device is assigned a temporary IP address from a pool of available addresses which can cause these types of issues.

There are two ways that you can avoid this message:

  1. Buy a subscription: All paid subscriptions are immune to this error as it is only triggered on free tiers. The Starter tier is only $5, providing you with additional features compared to the free tier.
  2. Use a unique IP: You can still use a unique IP that has not been flagged by the abuse system, which will again circumvent this issue.

Unfortunately, once the account has been flagged, there is nothing that can be done to remove the flag.

grand wedge
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I already bought a subscription but can not access that

jovial zenithBOT
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AI-generated Answer for ricardoborges0748

The message "Unusual activity detected. Free Tier usage disabled" usually appears when the system has detected more than one free account on the same IP address. This doesn't necessarily mean that you have multiple accounts. It could also mean that you are using a VPN and have shared the same IP as someone else who has an account. It could also mean that someone in your household, school, or office has also created a free account, or that you might be using a mobile network where each device is assigned a temporary IP address from a pool of available addresses which can cause these types of issues.

However, as a paying user, you should not be flagged for unusual activity. If you're still experiencing this issue, it's recommended to contact support. When entering your details, make sure to include the email you currently use for your account.

grand wedge
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how to access the support?