#I didn’t use VPN for my account but two weeks when I generate speech to text or do anything shows m

1 messages · Page 1 of 1 (latest)

warped forgeBOT
#
AI-generated Answer for aamirfarooq

I'm sorry to hear that you're experiencing this issue. The message "Unusual activity detected. Free Tier usage disabled" typically appears when the system has detected any unusual activity on a free tier account. This doesn't necessarily mean that you have done something wrong. It could be triggered due to multiple reasons such as:

  • More than one free account on the same IP address.
  • Using a VPN and sharing the same IP as someone else who has an account.
  • Someone in your household, school, or office also created a free account.
  • Using a mobile network where each device is assigned a temporary IP address from a pool of available addresses.

Once an account has been flagged, there's unfortunately nothing that can be done to unflag it. However, there are two ways to avoid this issue:

  1. Buy a subscription: All paid subscriptions are immune to this error as it is only triggered on free tiers. The Starter tier is only $5, providing you with additional features compared to the free tier.
  2. Use a unique IP: You can still use a unique IP that has not been flagged by the abuse system, which will again circumvent this issue.

I hope this information helps! If you have any other questions or need further clarification, feel free to ask.

plush cape
#

It’s normal in home, one model connected multiple device like pc and mobile etc etc, some time I login eleven labs account in pc some time iPhone, first time seeing like this thing, I bought once time for resolve this issue but when subscription finished back again same problem, this is black mailing to purchase your subscription

warped forgeBOT
#
AI-generated Answer for aamirfarooq

I understand your frustration. According to the information provided, ElevenLabs has a system in place to detect unusual activity. If you're using the free tier, you might encounter a message like this if the abuse system has detected any unusual activity. Unusual activity could be triggered by multiple factors, not just VPN usage.

If you're using multiple devices to access your account, it's possible that this could be interpreted as unusual activity. It's also important to note that ElevenLabs only allows one free account per user and IP. If you have multiple accounts and switch to the free plan, those accounts could be flagged.

If you're experiencing this issue even after purchasing a subscription, it's best to contact ElevenLabs support directly. They should be able to assist you further and help resolve the issue.

plush cape
#

Give me support team e Mail