#Why does my account say its closed due to unusal activity?

1 messages · Page 1 of 1 (latest)

supple hingeBOT
#
AI-generated Answer for selli9621

Your account might display a message about unusual activity and being disabled if the system has detected any unusual activity. This usually means that it has detected more than one free account on the same IP address.

This doesn't necessarily mean that you have multiple accounts. It could also mean that you are using a VPN and have shared the same IP as someone else who has an account. It could also mean that someone in your household, school, or office has also created a free account, or that you might be using a mobile network where each device is assigned a temporary IP address from a pool of available addresses which can cause these types of issues.

There are two ways that you can avoid this message:

  1. Buy a subscription: All paid subscriptions are immune to this error as it is only triggered on free tiers. The Starter tier is only $5, providing you with additional features compared to the free tier.
  2. Use a unique IP: You can still use a unique IP that has not been flagged by the abuse system, which will again circumvent this issue.

Unfortunately, once the account has been flagged, there is nothing that can be done to reverse it.

torn ivy
#

But I payed for it, why cant I use it

supple hingeBOT
#
AI-generated Answer for selli9621

I'm sorry for the inconvenience you're experiencing. Based on the information provided, it's not clear why your account was closed due to unusual activity. It could be due to a variety of reasons such as multiple accounts from the same IP, suspicious activity, or a violation of the terms of service.

If you have a paid subscription, you should be able to use the service without any issues. If you're unable to access your account, I recommend reaching out to the support team directly for assistance. They will be able to look into your account and provide more specific information.

torn ivy
#

I just switched devices