API crashing when I try to download a 1000 file zip. | ElevenLabs | Page 1

void beacon Jun 5, 2024, 12:18 AM

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I just generated 50,000 characters (1000 audio files) with the API but it crashes whenever I try to downlaod the zip. I have all the history IDs but I get this error after a few minutes:

{"detail":{"status":"internal_server_error","message":"Internal Server error. All such crashes are reported to us automatically. As the API user, in the meantime please double check the request parameters, especially if you see that our website works fine (it uses the same API)."}}

I just spent 50,000 credits and have no files. Any help for how to get them? I have the history IDs.

alpine elbow Jun 5, 2024, 1:04 AM

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1000 separate audio files? Have you not tried splitting the files into separate requests in case the API can't handle that many files at once? No idea what the limits might be but 1000 seems like a lot.

void beacon Jun 5, 2024, 1:15 AM

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I can get smaller batches, but my program is designed to iterate through a single zip into another zip.

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Otherwise I would have to download all the files onto my computer and it just takes too much space.

#API crashing when I try to download a 1000 file zip.