#Good morning, I can't create a new account with my email. Every time I try, it says "unable to crea
1 messages · Page 1 of 1 (latest)
viscid lakeBOT
AI-generated Answer for marcko28
Good morning! I'm sorry to hear that you're having trouble creating an account. There could be a few reasons for this issue.
One possibility is that your email provider might be blocking the verification email. Please check your spam folder to see if the email ended up there. If you still can't find it, you can contact the support team through the provided form so they can manually verify your account.
If you signed up via Google OAuth, you should know that there's no need to verify the account as it's done automatically.
If none of these options work, you might want to try creating an account on a different browser or computer.
Please let me know if you need further assistance!
References
Title: Why am I not receiving a verification email? – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/articles/13513896961425-Why-am-I-not-receiving-a-verification-email
Title: Terms of Service | ElevenLabs
Path: https://elevenlabs.io/terms
Title: Introduction - ElevenLabs
Path: https://elevenlabs.io/docs/api-reference/quick-start/authentication
Title: Can I change my account from Google Sign-in to email and password? – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/articles/23163765140497-Can-I-change-my-account-from-Google-Sign-in-to-email-and-password
Title: Account – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/sections/14162661523985-Account
Title: Account – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/sections/14162661523985-Account
Title: Can users have more than one account? – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/articles/13313385168273-Can-users-have-more-than-one-account
analog anchor
dosn't work also with another account
viscid lakeBOT
AI-generated Answer for marcko28
I'm sorry to hear that you're having trouble creating a new account. Based on the information provided in the knowledge base, users are allowed to open multiple paid accounts, but each account must be associated with a different email address. Also, only one free account is allowed per user and IP.
If you're trying to create a new account with an email that's already associated with an existing account, you might encounter issues. Also, if you're trying to create multiple free accounts from the same IP address, this could be the problem.
If you're still having trouble, it might be best to reach out to the support team directly for further assistance. They would be able to provide more specific guidance based on your situation.
References
Title: Can users have more than one account? – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/articles/13313385168273-Can-users-have-more-than-one-account
Title: Pricing | ElevenLabs
Path: https://elevenlabs.io/pricing
Title: Account – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/sections/14162661523985-Account
Title: Can I change my account from Google Sign-in to email and password? – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/articles/23163765140497-Can-I-change-my-account-from-Google-Sign-in-to-email-and-password
Title: Why can't I find my content in my account? – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/articles/23164177759505-Why-can-t-I-find-my-content-in-my-account
Title: Other – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/categories/23811324705809-Other
Title: Terms of Service | ElevenLabs
Path: https://elevenlabs.io/terms
Title: How can I use Google Pay? – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/articles/15308818814481-How-can-I-use-Google-Pay
Title: Text-to-speech – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/sections/23795023293073-Text-to-speech
Title: Website – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/categories/23811303223569-Website
analog anchor
can I speak with an human?